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Search FAQ   Search:     Admin Community   Remember! The GuildPortal Administrator's Community is frequented by extremely helpful and knowledgeable GuildPortal users!   Fraquently Asked Questions   01. General Questions Do I need to be a programmer to use GuildPortal? Does GuildPortal show pop-up ads to visitors? How do I pay? How long has GuildPortal been around? How many people use GuildPortal? How much does GuildPortal cost? I cannot log out. I found something offensive on a guild site! I need a non-used guild site deleted. Someone's calling me (or someone else) names on their GuildPortal site! We are a multi game guild do we need to make a GuildPortal site for each game? Or can we make one site for all games? We have a programmer in the guild. Why would we use GuildPortal? What limitations do the free guilds have? Why can't I use certain scripting mark-up anymore? Why isn't my thumbnail image updating? 02. Characters and Profiles Can I post as my characters, instead of under my GP account? How are Participation Points calculated? How do I "Ignore" a GuildPortal user? How do I add my character to the roster? How do I change my password, time zone, password, e-mail address, and set up a signature and turn on or off e-mail notifications How do I change/set my time zone settings? How do I delete one of my characters? How do I leave a guild (site)? How do I set up my signature? I am having login problems. What should I check? I tried to create an account, but it said that login name was already taken. Step By Step - Adding your Character 03. Site Administration Can I get an easier URL? Can I transfer my old forums to GuildPortal? How do I add- delete a tab/content? How do I add music to a page? How do I allow users to manage content? How do I block or unblock a user's signature? How do I change colors and manage content for my site? How do I change my guild's name, game or server? How do I change the Forum Icons? How do I change the size of the left and right sides of pages? How do I change the Tab Images How do I delete a guild site? How do I display a user's name in my welcome message? How do I get my guild in the Spotlight? How do I get the IP of another user? How do I get the word out about our new site? How do I make a PayPal donate button? How do I tell people where our site is? How do I upload images to my site How do people sign up to join my site? I am the new guild leader, and need Super Admin rights. I cannot post or edit the site! (login problems too) I cannot see my closed voting polls why? I changed my welcome message, but it shows the same thing! I have a domain name already can I use that instead of yours? I need my super admin right back. Another Super Admin deleted me and I need my rights back. Or I paid for this site give me access. I paid for a guild, and I want it deleted. Is there any way to ban a user from my site? The link to the Control Panel doesn't appear for me. What is the Idle Monitor, and how do I use it? What privileges are given to the site members at the various levels? Where's a good place to go to learn about using the administrative tools? Why do I get a message saying loading GP in an IFrame is prohibited? Will GuildPortal host my Domain Name? 04. Subscriptions Can I subscribe, and then immediately cancel, to avoid recurring charges? Can multiple members contribute to the subscription payment? How do I cancel my subscription? How to I allow members to donate to the site? I didn't cancel my subscription via PayPal, but I haven't used the site in months. Can the charge be refunded? I have a domain name already can I use that instead of yours? I need my super admin right back. An approve Super Admin delete me and I need my rights back. Or I paid for this site give me access. I no longer play the game, and haven't for months. Why am I being charged? I purchased the $30 subscription and now (at a later date) I want to purchase a domain name. How do I do it? I was just billed again for the services after 6 months. What's this about? My custom domain, www.guildname.guildportal.com, isn't working! What happens when my subscription is cancelled and runs out? Is my content lost? What is PayPal, and why does GuildPortal use it? Will you put up a "non-payment" screen if I cancel to avoid recurring payments between the time the site goes non-subscriber and when I re-subscribe? 05. Content : Forums How do I get notifications of activity for topics I'm interested in? I subscribed to a topic, but I'm not getting notifications in my e-mail. Why? Where is the Next Unread link? 06. Content : Rosters A character doesn't appear on the roster. Why? I am a guild leader. Can I enter my member's data to the roster myself? 07. Content : Chat Why does the chat applet say it cannot connect? 08. Content : Mail Where did my mail go? 09. Advanced Administration Can I get information on someone who posted something offensive? Can I have a copy of my data? Can I run my PHP, ASP, or CGI scripts on GuildPortal? How do I add a PayPal donate link/button? How do I create a theme that other administrators can use? 10. Content : Auto-Roster for WoW How do I update my Guild Roster automatically using the GPHelper Add-On? Where can I get the Add-On for Auto-Roster fo World of Warcraft? Why does the roster only show members who were online when I ran the add-on? Content : Bank How do i add items to the bank? Problems caused by 3rd Party Software Clicking Edit Boxes or Control Panel or Member Admin Doesn't Do Anything I am seeing advertisements on my subscribed site! Raid Points (DKP) Does GuildPortal have a DKP/Raid Point system? How do I award Raid Points(DKP) after an event/raid has finished? How do I delete Drops that were entered during event/raid follow-up? How do I modify the number of Raid Points(DKP) a member has? How do I set the Raid Points(DKP) awarded for attending an event or raid? User Login and Preferences Sometimes I don't stay logged in for long. Why?

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