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Forums : Service Announcements > Shouts Boo-Boo
Aaron Lewis (Blue Collar) 4/18/2012 4:51 PM EST : Shouts Boo-Boo
GuildPortal Dev
Aaron Lewis
Posts: 1979
Zomgawsh Poster

This will be included in a change log entry later on, but I wanted to get a response out to the admin community immediately.

I put a trigger on the shouts table to grab any shouts over the count of 50 whenever a new one is added, and then delete those over the count (kind of as a self-cleaning thing for the table, for performance). My error was the order of the returned shouts -- I forgot to put in the correct sort order. So, instead of deleting the older shouts, it deleted the newer ones.

We won't be able to bring them back, because rolling back the database would mean *everything* would be rolled back (forum posts, user accounts, etc).

I'm very, very sorry about this.  
Aaron Lewis, GuildPortal.com
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pinstripesc (New Admin) 4/18/2012 5:36 PM EST : RE: Shouts Boo-Boo
pinstripesc
Posts: 4895
Zomgawsh Poster

Woops, I wondered what happened there. Well no one on our end ever shouts anything important, thankfully hah.
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Veriss (Guild Admin) 4/18/2012 7:45 PM EST : RE: Shouts Boo-Boo
Veriss
Posts: 1234
Zomgawsh Poster

No problems from us. 
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nkitch77 (New Admin) 4/19/2012 2:10 AM EST : RE: Shouts Boo-Boo
nkitch77
Posts: 143
Posts With Wolves

No problem thanks for the update.
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Glenedhel (New Admin) 4/19/2012 4:54 PM EST : RE: Shouts Boo-Boo
Glenedhel
Posts: 786
Zomgawsh Poster

Thanks for the update.
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scarlet' (New Admin) 4/20/2012 11:06 AM EST : RE: Shouts Boo-Boo
scarlet'
Posts: 328
Fingers of Fury!

To me it was a very big deal as there was important items in our shouts and for this to happen makes me concerned about what else you will delete.

To some of you it may not be important but it was for me.  We had information regarding our roleplay we are working to start up again and it gets deleted.

Yes I am upset and angry and even consider pulling out of guild portal because of this.  It leaves me wondering what is the next thing you are going to delete.  Am I going to go to my forums and find that you have deleted our roleplays next?

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casi' (New Admin) 5/1/2012 5:25 PM EST : RE: Shouts Boo-Boo
casi'
Posts: 264
Fingers of Fury!

I am going to make a comment as well as regard to this.

The way this apology was handled was a half-baked apology.  I am a member of the Republic Explorers, Corp and the guild leader got an email .  In that email was a half-baked apology.  What I mean to say is we got an apology coupled with an accusation that the administrators removed the posts.  That is an half-baked apology.


For a group to try to push the blame on someone else is wrong.  

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