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Forums : Help from the Community > External Site Warnings
electraoutlaw (Guild Admin) 4/17/2008 1:32 PM EST : RE: External Site Warnings
electraoutlaw
Posts: 1172
Zomgawsh Poster

Please, GP, remove this code ASAP.
What guild site would not be irritated by intercepting outside sites?  We all use them.  A lot.  I highly doubt people are going to charge you with responsibility for what is on another website.

And the mail feature is not fixed.  When selecting recipients from the list of guild members, the + button does not drop down the list at all.  Broken email sucks.

Oh, and you know the "Links Editor" content option that YOU provide for us to list multiple reccomended sites?  Not so handy anymore.
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Mr_Apocalypse (New Admin) 4/17/2008 1:47 PM EST : RE: External Site Warnings
Mr_Apocalypse
Posts: 190
Posts With Wolves

This code change has got to go, it has ruined the flow of info on my site. If this change is not rolled back, my subscription will be.

If you wont wholesale remove the code, give us the option to turn it off in each persons user settings.
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Brakkish Hammerfist (Guild Admin) 4/17/2008 4:57 PM EST : RE: External Site Warnings
Brakkish Hammerfist
Posts: 173
Posts With Wolves

You know the right thing for the GP staff to do atm would be to make some sort of announcement in response to the many disgruntled subscribers.

I can't imagine implementing an update that effects 1000's of people and then just up and go on vacation or something without even once checking the forums for complaints of some sort.  (such as this thread)

Some response would at least be nice.
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Miles Clennell (Guild Admin) 4/17/2008 10:33 PM EST : RE: External Site Warnings
Miles Clennell
Posts: 3134
Zomgawsh Poster

Just adding my 2 cents to the growing number of unhappy subscribers.

Please remove or at the very least let us switch of the stupid and pointless link interceptor! Let's face it you're not stopping anyone going to external sites you're just pissing them of on the way, and detracting from your own service.


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Spoodle (New Admin) 4/18/2008 3:40 AM EST : RE: External Site Warnings
Spoodle
Posts: 480
Fingers of Fury!

This is nonsense, please remove this external site warning or give us the option to turn it off. Also the top link to guild portal where you login to your website is broke all it does is refresh my website home page.
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electraoutlaw (Guild Admin) 4/18/2008 5:50 AM EST : RE: External Site Warnings
electraoutlaw
Posts: 1172
Zomgawsh Poster

I must say I am a little surprised and extremely dissapointed with the way GP is handling this (or not handling it).  It is profoundly unprofessional for a business to ignore its paying customers when they have a legitimate complaint.

I am a paying customer, a repeat paying customer actually.  I am also a RL business person and am familiar with how to keep good relations between a business and it's customers.  So why, after 3 days of complaints, has no one from GuildPortal responded to their consumers?

Since the first post on 4/16 (less than 72 hours ago) there have been 35 unique public complaints about a change to the product we're paying for.  Some of those customers have posted up to 5 times and have send in support tickets.

I encourage GP to make an effort to communicate with us and correct this issue.  There are other guild hosting websites that you need to compete with for several customers who are now on the fence. 




[EDIT]  Thank you very much GP for taking this feature down.
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