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Forums : Feature Discussion > Ventrilo Issues
Tinelen (New Admin) 4/17/2011 8:48 AM EST : Ventrilo Issues

Tinelen
Posts: 8
Getting Started!

We are having issues with our ventrilo provided by guild portal....it disconnect's people...and hangs on log in....I was just wondering if there was something we can do to fix that...

Everything is updated on my end...and yet this morning...again...it hangs on the log in...just keeps connecting to server...any ideas?

Thanks...Tin
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Luscarion (New Admin) 4/17/2011 12:00 PM EST : RE: Ventrilo Issues

Luscarion
Posts: 253
Fingers of Fury!

Our Ventrilo provided by guildportal is not even allowing us to log in. It's completely down and I cannot restart it. Any news on this?
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Sandy Lewis (Blue Collar) 4/17/2011 12:49 PM EST : RE: Ventrilo Issues
GuildPortal Support
Sandy Lewis
Posts: 1153
Zomgawsh Poster

I am putting a ticket in with gameservers right now.
Sandy Lewis, GuildPortal Support
Admin Community - FAQ - Videos - Support Tickets
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Luscarion (New Admin) 4/17/2011 1:11 PM EST : RE: Ventrilo Issues

Luscarion
Posts: 253
Fingers of Fury!

Thanks Sandy. The sooner I can get back to yelling at my guildies in a vile and uncouth manner, the better! lol jk. =P
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Quigster1 (New Admin) 4/17/2011 1:17 PM EST : RE: Ventrilo Issues

Quigster1
Posts: 3
Getting Started!

I am also having issues with my vent server. I hope we don't have to wait until sometime during the week to get this resolved. When I filed a trouble ticket it stated that they handle them Monday-Friday and any put in over the weekend can take 96 hours to be looked at. That is unacceptable. I hope they are going to give us some credit for the down time.
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Sandy Lewis (Blue Collar) 4/17/2011 4:34 PM EST : RE: Ventrilo Issues
GuildPortal Support
Sandy Lewis
Posts: 1153
Zomgawsh Poster

Most vent servers seem to be working again.   Let me know if you have a server that is still having problems.
Sandy Lewis, GuildPortal Support
Admin Community - FAQ - Videos - Support Tickets
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Tinelen (New Admin) 4/17/2011 6:45 PM EST : RE: Ventrilo Issues

Tinelen
Posts: 8
Getting Started!

Thank  you! 
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Quigster1 (New Admin) 4/17/2011 7:21 PM EST : RE: Ventrilo Issues

Quigster1
Posts: 3
Getting Started!

Well, my vent server WAS working but it is back to not working again. This is getting old. It has pretty much been offline since last night. Even when it was working for a short time earlier it wasn't showing up on my website. Not sure what is up with that.
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Alveh (New Admin) 4/18/2011 11:37 AM EST : RE: Ventrilo Issues

Alveh
Posts: 1501
Zomgawsh Poster

One linked to my account for my guild isn't working either
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Sandy Lewis (Blue Collar) 4/18/2011 3:12 PM EST : RE: Ventrilo Issues
GuildPortal Support
Sandy Lewis
Posts: 1153
Zomgawsh Poster

Gameserver is telling me that it has been solved. 

They said: “The voice service in our Denver location is currently experiencing some network difficulty, which has since been resolved. Performance should be back to normal at this time.”

Sandy Lewis, GuildPortal Support
Admin Community - FAQ - Videos - Support Tickets
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