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takerthetank (New Admin) 6/21/2011 4:04 PM EST : Password
takerthetank
Posts: 91
Posts With Wolves

I am super admin for my site and have been trying to find out where can i change a members password (they have 2 accounts and have forgot both passwords)
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Sandy Lewis (Blue Collar) 6/21/2011 6:46 PM EST : RE: Password
GuildPortal Support
Sandy Lewis
Posts: 1153
Zomgawsh Poster

You cannot do that for them.   If they are not logged in they can click on the "Forgot" link and the site will send them their user name and password to the e-mail address we have on file.
If they cannot access that e-mail address they will need to submit a ticket and I can either remove the account (depends) so that they can start over with the same user name.  Or they may need to start a new user account if I cannot remove it yet.

Sandy Lewis, GuildPortal Support
Admin Community - FAQ - Videos - Support Tickets
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takerthetank (New Admin) 6/21/2011 8:34 PM EST : RE: Password
takerthetank
Posts: 91
Posts With Wolves

Ok thank you for the swift reply
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