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Forums : Feature Discussion > Rift - Roster integration + signature issue
steuk (New Admin) 9/12/2011 6:26 AM EST : Rift - Roster integration + signature issue
steuk
Posts: 62
Posts With Wolves

Hello,

I sent a support request (ticket #30962) for the following issue :

My "Rift" guild is "***" so I created ***.guildportal.com.

It works well but I have 2 issues :
1)Roster integration has a strange behaviour.
I import my "guild.xml" file and I see members in the roster page but the class icons appear only for mages, not for other classes. So the class breakdown only show 4 mages (and no cleric/warrior/rogue). Do you know why ?

2) Signature issue.
Before I was able to choose in preferences
the type of what I was writing (design or html) so I used html and put a web link to my signature, It worked well.
Now, when I go to preferences, under the textbox we can't choose "design", "html" or "preview" anymore so my members can't link their signature. Did something changed ???

Thanks for your help.

Stekut.


I received a "[Guildportal Support] Response to ticket ..." mail, thanks for the quickness, but there was nothing in it (except my questions).
So I don't wan't to open a new ticket for the same issue (that's why I'm posting here), I just want to know what you replied to solve the issue.

Thanks in advance.
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Sandy Lewis (Blue Collar) 9/13/2011 6:14 PM EST : RE: Rift - Roster integration + signature issue
GuildPortal Support
Sandy Lewis
Posts: 1153
Zomgawsh Poster

Hmm.  I show Aarons reply below-- maybe the reply got sent to a junk e-mail folder?

Hello!

 

Turns out the XML saved from Rift outputs regional data instead of set values, so I went ahead and modified the parser to accept the regional values. The fix will go live with the next code update, sometime this week. =)

As for the signatures, yes, I changed it so that HTML view was no longer available. I will be changing that back, though, since a lot of people didn't like the change.

Sandy Lewis, GuildPortal Support
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