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Forums : Feature Discussion > Domain Names
539622238_Inactive (New Admin) 4/22/2008 5:06 AM EST : Domain Names

539622238_Inactive
Posts: 21
Becoming Adept!

I'm posting on behalf of my guildmaster. He signed up and paid for a Guild Portal site with the intention of using our own domain name. But it appears Guild Portal only supports redirecting, which isn't going to work for us. It was really a matter of him not understanding the details. He saw this and it appeared to say Yes to what he wanted:

FAQ Home : I have a domain name already can I use that instead of yours? 
03. Site Administration


Yes you can.  You will just need to do a redirect from the domain you already have to your GuildPortal site.  The place your purchased your domain from will need to tell you how to the re-direct using their system.


I'm hoping that this can either be resolved so that we can use our own name or cancel the new account with a refund, either full or a partial reduction for the few weeks we've had the site.


I posted here with the hopes of getting an answer/solution before having to contact support.


Thanks.

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Everdark (MVP) 4/22/2008 8:40 AM EST : RE: Domain Names
GuildPortal MVP
Everdark
Posts: 3949
Zomgawsh Poster

I do exactly what that says. I have a domain and redirection set up with the same company. I'm guessing they don't necessarily "need" to be the same.

The domain is the address you hand out. Ppl go to it and the redirection points them to your GP site.

If you plan on Subscribing, it's no problem, just don't choose GPs domain hosting option.

"The person who says it cannot be done should not interrupt the person doing it." 

 
Everdark (T), Evadarr, Nevinn (AC), Soninn, Croninn, Zakarr, Avirded (SC)
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539622238_Inactive (New Admin) 4/22/2008 9:16 AM EST : RE: Domain Names

539622238_Inactive
Posts: 21
Becoming Adept!

The issue is that Guild Portal is a site that many places of employment block and many guild members can't see it. By using our own domain name, we can get around that restriction. Forwarding doesn't solve that.
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538250866_Inactive (New Admin) 4/23/2008 9:45 PM EST : RE: Domain Names
538250866_Inactive
Posts: 135
Posts With Wolves

In that case you would want to try and seek a refund.
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