Sign Up! Login: Password: New User? Forgot? Support
Top Mods!
Wowhead Search
by sonofsamedi
Digital Clock
by Wolfar15
Admin Forums
Welcome to the GuildPortal Help Community! These forums are for admin-to-admin help.
Available Forums
Forums : Feature Discussion > Theme reverting to previous version?
TigerEyzz (New Admin) 2/5/2011 11:47 PM EST : Theme reverting to previous version?
TigerEyzz
Posts: 20
Becoming Adept!

Hello. I am admin member for http://angelsofannihilation.guildportal.com/Guild.aspx?GuildID=389177&TabID=3283936 and the issue we have been having is that when we update the theme to a new one it will sometimes show the new theme and sometimes show the old theme and I cannot figure out why?
I have tried reloading the new theme and banner and now it still shows the old theme which was purple.
I am not the only one having this issue with our website.
If you have any insight as to what might be causing this help would be greatly appreciated.
Also when it reverts to the old theme it nolonger shows me as a admin member or member at all for the website. and asks me to reapply for membership to the guild O.o

Brian
TopBottom

TigerEyzz (New Admin) 2/6/2011 11:50 AM EST : RE: Theme reverting to previous version?
TigerEyzz
Posts: 20
Becoming Adept!

I am also receiving this error message:

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

Which is usually followed by the theme displaying as the old purple image and not the new custom theme.
After awhile however it will display the new custom theme without any us of making any changes....which when compiled with the fact that several members are having this issue so it is not user specific,  leads me to believe that the issue is indeed not on our end.
TopBottom

TigerEyzz (New Admin) 2/6/2011 11:52 AM EST : RE: Theme reverting to previous version?
TigerEyzz
Posts: 20
Becoming Adept!

Also when you do a search for the guild it comes up with 2 guild with the same name, on the same server, however they both lead to our page when you click on either one.
The problem may lie here....

http://www.guildportal.com/Search.aspx?SearchText=Angels%20of%20Annihilation
TopBottom

TigerEyzz (New Admin) 2/7/2011 2:13 AM EST : RE: Theme reverting to previous version?
TigerEyzz
Posts: 20
Becoming Adept!

So how do you remove or disband one guild but not the other? any ideas? they are both linked and I believe that is breaking it....
TopBottom

TigerEyzz (New Admin) 2/7/2011 2:08 PM EST : RE: Theme reverting to previous version?
TigerEyzz
Posts: 20
Becoming Adept!

So....still waiting for someone...anyone to respond to either this or the support ticket I put in 4 days ago.....
still waiting....
TopBottom

Sandy Lewis (Blue Collar) 2/8/2011 8:04 PM EST : RE: Theme reverting to previous version?
GuildPortal Support
Sandy Lewis
Posts: 1153
Zomgawsh Poster

Got the ticket and replied.  Most of these issue have been resolved.  Please look at your e-mail for more info.
Sandy Lewis, GuildPortal Support
Admin Community - FAQ - Videos - Support Tickets
TopBottom

TigerEyzz (New Admin) 2/8/2011 9:02 PM EST : RE: Theme reverting to previous version?
TigerEyzz
Posts: 20
Becoming Adept!

YAY...I will check into it tyvm for the response
TopBottom

Admins Online
There are   members online.
So-and-so has logged on!
%title%
%message%