Sign Up! Login: Password: New User? Forgot? Support
Top Mods!
Wowhead Search
by sonofsamedi
Digital Clock
by Wolfar15
Admin Forums
Welcome to the GuildPortal Help Community! These forums are for admin-to-admin help.
Available Forums
Forums : Feature Discussion > Ally Signups Not Showing As Confirmed
Valdaglerion (Guild Admin) 6/14/2011 1:30 PM EST : Ally Signups Not Showing As Confirmed
Valdaglerion
Posts: 2473
Zomgawsh Poster

I submitted this as a ticket 7 days ago.  Other than the automated response, I have not received any followup, so I will post it here.

When an ally signs up for one of our events from their site, they are listed on our event description under "allied signups".  When I click on their status and set it to "confirmed", they DO receive an email confirmation but they still show as "available" on our site instead of "confirmed".  Event attendees need to be able to view the event details to see who is confirmed, wait list, etc., so this needs to be fixed.
TopBottom

Valdaglerion (Guild Admin) 6/15/2011 12:56 PM EST : RE: Ally Signups Not Showing As Confirmed
Valdaglerion
Posts: 2473
Zomgawsh Poster

Your support ticket status has changed to:

In Development. The ticket has been reviewed by support and has been passed on to development. Once a ticket is in development, it will require prioritization and allocation of development resources. Depending on the amount of detail originally provided, you may not be contacted regarding this ticket (for example, if there was enough information to reproduce the problem on our end). Once a problem has been fixed, it is scheduled for deployment to the production servers.

TopBottom

Valdaglerion (Guild Admin) 6/18/2011 7:10 PM EST : RE: Ally Signups Not Showing As Confirmed
Valdaglerion
Posts: 2473
Zomgawsh Poster

I'm not sure if this is a bug or not but it needs to be changed regardless and is similar to the issue above, so I am posting it here.




We have two allied guilds.  When an ally signs up for a raid from THEIR website (the three people at the bottom of the list above), we are not able to mark them as attended or award DKP from OUR site.  Now, these people ARE members of our site.  In addition to being allied through Guildportal, they individually applied to and joined our site so they could earn DKP on our site, so this is not an issue of them not being members of our guild.  It's simply a matter of where they signed up from.

This really defeats the purpose of allying if they cannot sign up from their own websites.  All three guilds use the DKP from our site, so they need to be awarded the DKP here.

ANOTHER related issue...  When they post an event comment from their (allied) web site, it does NOT appear on our event.  The comments should be mirrored to ALL allied sites.

*sigh*  There are so many bugs in this, it's getting frustrating.
TopBottom

Valdaglerion (Guild Admin) 6/20/2011 7:39 PM EST : RE: Ally Signups Not Showing As Confirmed
Valdaglerion
Posts: 2473
Zomgawsh Poster

We and our allied guild are quite active so this is becoming a serious issue for us.  I receive regular emails asking about DKP due to the problems with this.  If I'm not explaining it well, feel free to call me Aaron.
TopBottom

Sandy Lewis (Blue Collar) 6/21/2011 6:33 PM EST : RE: Ally Signups Not Showing As Confirmed
GuildPortal Support
Sandy Lewis
Posts: 1153
Zomgawsh Poster

Now that code pushes are up and running again Aaron will be getting to this.  However do to the issue last week he is a bit behind but he is working as fast as he can to get caought up.
Sandy Lewis, GuildPortal Support
Admin Community - FAQ - Videos - Support Tickets
TopBottom

Valdaglerion (Guild Admin) 7/8/2011 2:15 PM EST : RE: Ally Signups Not Showing As Confirmed
Valdaglerion
Posts: 2473
Zomgawsh Poster

I dislike bumping threads but without a ticket center with follow-ups, I strongly feel that issues aren't getting resolved in a timely fashion anymore.  So...

Bump
TopBottom

Aaron Lewis (Blue Collar) 7/12/2011 2:27 PM EST : RE: Ally Signups Not Showing As Confirmed
GuildPortal Dev
Aaron Lewis
Posts: 1979
Zomgawsh Poster

The reason it didn't award DKP on the site for the parent event when the member signed up on an allied site is because I assumed you wouldn't have everybody in an alliance signing up to one site as an actual member, instead remaining members of their own guild sites and not having to worry about where the event came from. I can change it so that when the member of an allied site who is also a member of the parent site for an event is marked as attended, they'll be awarded DKP on the event's parent site, though. Should go live with the next update, along with the comments thing you mentioned.
Aaron Lewis, GuildPortal.com
TopBottom

Aaron Lewis (Blue Collar) 7/15/2011 2:06 PM EST : RE: Ally Signups Not Showing As Confirmed
GuildPortal Dev
Aaron Lewis
Posts: 1979
Zomgawsh Poster

Alright, had to push this one out to hopefully next week. It needed to take a back seat to a new backup system and also a new file system (more in the change log later, after the update).
Aaron Lewis, GuildPortal.com
TopBottom

Admins Online
There are   members online.
So-and-so has logged on!
%title%
%message%