"If the member belongs to more than one GuildPortal guild, they will need to "Manage Guild Associations" and tell GuildPortal which guilds the character belongs to, in order for GuildPortal to know which guilds should display the data for the character.
Go to "Character/Settings" then click on the "Characters" Tab now "Edit the "Character" you want to show up on the rosters. About 6 down you should see "Guild Associations" click on "Manage Guild Associations" now check what sites you want your character to show on." Above is the part that applies to you, but if you want the FAQ answer is linked below. A character doesn't appear on the roster. Why?