Sign Up! Login: Password: New User? Forgot? Support
Top Mods!
Wowhead Search
by sonofsamedi
Digital Clock
by Wolfar15
Admin Forums
Welcome to the GuildPortal Help Community! These forums are for admin-to-admin help.
Available Forums
Forums : Feature Discussion > Issues with the GP private mail?
Corganno (New Admin) 7/12/2011 6:03 PM EST : Issues with the GP private mail?
Corganno
Posts: 584
Zomgawsh Poster

It seems some of my guild members are having some issues with guildportal private mail (specifically version Internet Explorer 8.0 and Firefox 3.6.18)

It appears that you cannot type in the message area

When I try it with IE, I get:

Error details (this is on the page, not sure if it's related to the issue or not):

Webpage error details
 
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.1; .NET4.0C; .NET CLR 1.1.4322; Creative AutoUpdate v1.40.02)
Timestamp: Tue, 12 Jul 2011 21:48:04 UTC
 
 
Message: Expected '/'
Line: 2081
Char: 12
Code: 0


It seems to work just fine with Firefox 5.0.1 and Chrome 12.0

Thanks

TopBottom

Sandy Lewis (Blue Collar) 7/12/2011 6:45 PM EST : RE: Issues with the GP private mail?
GuildPortal Support
Sandy Lewis
Posts: 1153
Zomgawsh Poster

Can these user post in forums?
Sandy Lewis, GuildPortal Support
Admin Community - FAQ - Videos - Support Tickets
TopBottom

Corganno (New Admin) 7/12/2011 7:52 PM EST : RE: Issues with the GP private mail?
Corganno
Posts: 584
Zomgawsh Poster

Yeah, I know they can all post in the forums for sure. 

They can do everything else on the site (as far as I know). They can even enter text into the subject line in the private mail screen, but can't even get a text cursor to flash in the main message box. 
TopBottom

Keilana55 (Guild Admin) 7/14/2011 1:44 AM EST : RE: Issues with the GP private mail?
Keilana55
Posts: 4537
Zomgawsh Poster

We also have at least 2 members that can only send mail using the officer contact list.  All other methods and mail to other members do not go through.

TopBottom

Aaron Lewis (Blue Collar) 7/15/2011 2:03 PM EST : RE: Issues with the GP private mail?
GuildPortal Dev
Aaron Lewis
Posts: 1979
Zomgawsh Poster

Corganno, there was some script in your custom script area of the control panel that was causing the error, which broke javascript pretty much page-wide.. I disabled the custom script, and the WYSIWYG editor is working fine now. I replied in the ticket, as well (unless that was Sandy cutting and pasting from the forums into the ticket, in which case you won't get my response there). heh!

But yeah, take a look at that script of yours.
Aaron Lewis, GuildPortal.com
TopBottom

Keilana55 (Guild Admin) 7/28/2011 1:07 PM EST : RE: Issues with the GP private mail?
Keilana55
Posts: 4537
Zomgawsh Poster

Keilana55 said:
We also have at least 2 members that can only send mail using the officer contact list.  All other methods and mail to other members do not go through.


Okay, we have several members not receiving mail now.  Please fix this.

TopBottom

Sandy Lewis (Blue Collar) 7/28/2011 3:54 PM EST : RE: Issues with the GP private mail?
GuildPortal Support
Sandy Lewis
Posts: 1153
Zomgawsh Poster

What members not receiving mail?
Sandy Lewis, GuildPortal Support
Admin Community - FAQ - Videos - Support Tickets
TopBottom

Admins Online
There are   members online.
So-and-so has logged on!
%title%
%message%