GuildPortal FAQ

Frequently Asked Questions about GuildPortal Hosting


Q: How Do I Get the IP Address of Another User?

GuildPortal does not disclose any information that could be used to identify one of our users, unless ordered to do so by a court of law.  We promise this in our Privacy Policy to all of our members.  We will not disclose IP Addresses, E-Mail Addresses, or even parts of them.

If you have a complaint against a user, let us know and we will evaluate what evidence you can provide to determine if they have broken the Terms of Use.  If they have, we will handle banning, contacting their ISP, and even possibly pursue legal action against them, depending on the severity and nature of their violations.

When reporting someone, it's best to provide links that demonstrate what they've done.  Forum posts, messages, etc. all assist us in our investigations.  Please be aware that while it is against the Terms of Use for someone to intentionally harass your site, we are not obligated to do anything about it.  While we usually will assist, we are not obligated to.  This is because frequently, there are steps you can take yourself to mitigate harassment on your own site.