GuildPortal FAQ

Frequently Asked Questions about GuildPortal Hosting


Q: I Need My Admin Rights Back (or: I Paid for this Site, Give me Admin)

If a guild site has any active administrators, we cannot grant any access, even if:

  • You at one time had full admin access

  • You are the guild leader in-game (which we cannot verify)

  • You paid for the site (as explained in the subscription process, anybody can free a guild site of advertisements -- it does not grant ownership of the site).

We simply cannot grant access to other users if the site has an admin.

  

If nobody currently has Super Admin access to your site, we will usually not have any problem granting access.  If that's the case, please send in a support ticket.

You could also start your own Guild site at  http://www.guildportal.com/NewGuild.aspx with a the name slightly altered 
or use a different domain then GuildPortal (like Guildname.lotrosites.com). 

 Maybe the guild name and the game name of the guild name with no spaces. 

 

However, if someone already has Super Admin access to the site, you will need to contact them and request that they grant you access instead.