Frequently Asked Questions about GuildPortal Hosting
For the protection of guild sites, the system is set up that if a guild site has any active admins, we at support cannot grant any access levels.
We simply cannot grant access to other users if the site has an admin.
If nobody currently has Super Admin access to your site, we will usually not have any problem granting access. However, if someone already has Super Admin access to the site, you will need to contact them and request that they grant you access instead.
If an admin of the site has been on recently, we can not set any members access. You could start your own Guild site at http://www.guildportal.com/NewGuild.aspx with a the name slightly altered. Maybe the guild name and the game name of the guild name with no spaces.
The gnomes are saving your changes...