GuildPortal FAQ

Frequently Asked Questions about GuildPortal Hosting


Q: My custom domain, www.guildname.guildportal.com, isn't working!

Custom domains do not begin with www.  When you subscribe and order a custom domain, the URL to your site will be [custom domain].guildportal.com.  You can see the domain you have ordered and the URL for it at any time by clicking on Subscription Services in your Control Panel.

Domain names take up to 72 hours to be set up and to propagate across the internet, but content limits and advertisements will be removed immediately.

Additionally, when custom domains are configured, an e-mail message is sent out to all Super Admins of the site, notifying them of the correct URL to use.  If, however, a Super Admin has e-mail from GuildPortal blocked (in their settings), they will not receive the message.